Privacy Policy

Data controller

KOVA NAILS processes personal data when you visit our online store, place an order, contact us or use our services.

KOVA NAILS

Kungsholmsgatan 34, 11227 Stockholm, Sweden

Email: kovanails@icloud.com

Personal data we process

We may process:

- name, email address, phone number, billing address and delivery address;

- order details, products ordered, delivery method and order history;

- payment status and payment method. Full card details are handled by the payment provider;

- messages you send to us;

- technical data such as IP address, cookies, browser and device information.

Why we process personal data

We process personal data to:

- handle and deliver orders;

- provide pickup, shipping, returns and customer support;

- process payments and prevent fraud;

- comply with accounting, tax and legal obligations;

- operate and improve the online store;

- send marketing only where permitted by law or with consent.

Service providers

We may share personal data with service providers when needed, including SumUp, payment providers, PostNord, IT providers and authorities where required by law.

How long we keep data

We keep personal data only as long as necessary for the purposes above. Order and accounting information is kept as required by Swedish law.

Your rights

Under the GDPR, you may have the right to access, correct, delete or restrict the use of your personal data, object to certain processing, receive certain data in a portable format and withdraw consent where processing is based on consent.

To exercise your rights, contact us at kovanails@icloud.com.

You also have the right to lodge a complaint with Integritetsskyddsmyndigheten (IMY), the Swedish Authority for Privacy Protection.

Cookies

The store uses cookies and similar technologies to make the website work, analyze usage and support checkout. You can manage cookies through the website or your browser settings.

Contact

For questions about this Privacy Policy, contact us at kovanails@icloud.com.